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  • XO Mediator Certification Cancellation Policy

    Attendees cancelling at least 30 days prior to their training date may request a full refund, less a $50.00 processing fee, or request to reschedule to a future certification date.
    Attendees may reschedule between 7 – 30 days prior to their current training date, but not request a refund.

    XO Marriage is not responsible for fees incurred related to cancellation of travel expenses to include but not limited to airline, rental car, and/or hotel reservations.

    Cancellation of Training by XO Marriage:

    • XO Marriage reserves the right to cancel or reschedule a certification training at any time, and also revoke an application for any reason that the committee deems fair to decide an applicant is unqualified to attain certification.
    • Notification will be provided within 45 days of the class, whenever possible.
    • Registrants will be given the option to reschedule or receive a refund for their registration.
    • XO Marriage is not liable for any direct, or indirect, consequential or special damages that may be incurred due to a cancellation of a scheduled class, including, but not limited to, cancellation penalties for transportation or accommodations. The customer or student’s sole remedy shall be the refund of prepaid course fees.

    I acknowledge that I’ve read the XO Mediator Certification Cancellation Policy and agree with the Terms and Agreements described above*